User Access Control and Permissions in AppDynamics - Tutorial

Welcome to this tutorial on user access control and permissions in AppDynamics. Controlling user access and managing permissions is crucial for maintaining a secure and well-structured application performance monitoring environment. In this tutorial, we will explore how to effectively manage user access control and permissions in AppDynamics, enabling you to define granular access levels and control what users can do within the platform.

Step 1: Understanding User Roles

AppDynamics provides predefined user roles, each with specific permissions and access levels. Familiarize yourself with these roles to understand their capabilities and determine which roles are suitable for different user groups within your organization. The predefined roles include:

  • Administrator: Full access to all features and configuration settings.
  • Power User: Access to most features and ability to configure and manage applications.
  • Observer: Read-only access to monitor and analyze application performance data.

Step 2: Creating Custom Roles

In addition to the predefined roles, AppDynamics allows you to create custom roles tailored to your specific requirements. Custom roles enable you to define fine-grained permissions by selecting individual capabilities and restricting access to specific features, dashboards, or application components. Use the following example command to create a custom role:

create role CustomRole with capabilities = [MonitorApplications, ViewDashboards]

Step 3: Assigning Roles and Permissions

Once you have defined the appropriate roles, assign them to users or groups. By assigning roles, you control what actions users can perform and which parts of the monitoring environment they can access. You can assign roles through the AppDynamics user interface or via the API. For example, use the following command to assign the custom role to a user:

assign role CustomRole to User123

Common Mistakes

  • Assigning overly permissive roles to users, granting unnecessary access.
  • Not regularly reviewing and updating user access permissions, leading to security risks.
  • Sharing credentials among multiple users instead of creating separate accounts.

Frequently Asked Questions

  1. Can I create multiple roles for different teams or departments?

    Yes, you can create multiple roles to align with different teams or departments within your organization. This allows you to define specific permissions and access levels based on their responsibilities.

  2. How can I revoke access for a user who no longer requires it?

    To revoke access for a user, you can remove the assigned role or deactivate the user's account. Regularly review user access and permissions to ensure they align with current responsibilities.

  3. Is it possible to limit access to specific applications or components?

    Yes, AppDynamics provides the flexibility to restrict access to specific applications, tiers, or components within the monitoring environment. This allows you to control visibility and data access based on user roles and responsibilities.

  4. Can I track changes to user access and permissions?

    Yes, AppDynamics provides audit logs that record user access, role assignments, and other relevant activities. These logs help you track changes and investigate any unauthorized access or suspicious activities.

  5. Are there any best practices for managing user access?

    Some best practices include regularly reviewing and updating user access, enforcing strong password policies, implementing multi-factor authentication (MFA), and providing training to users on security practices and responsibilities.


In this tutorial, we explored the importance of user access control and permissions in AppDynamics and provided step-by-step guidance on managing user roles and permissions. By understanding user roles, creating custom roles, and assigning appropriate permissions, you can ensure secure and controlled access to your application performance monitoring environment. Regularly review and update user access to align with changing responsibilities and follow best practices to maintain a secure monitoring environment.